Banglalink Customer Care Helpline 121 Fully Free!

Now Banglalink Customer Care Helpline 121 Fully Free

banglalink striv e to giv e our customers the best of serv ice and the fastest solution. 

In order to do that banglalink hav e state-of-the-art call center that serv es our 

customers 24 hours 7 day s a week.

if you need assistance or want to share your banglalink experience with us, then please contact us 

through the following numbers/ email address/ web:

dialing no./short code/email	description	tariff	pulse
121	free ivr for all banglalink pre-paid, post-paid and call & control customers. customer can get various services and service related information from this number.	free	10 sec
111	helpline for all banglalink pre-paid, post-paid and call & control customers. customer can talk to a customer care representative.	tk. 0.50/ min (free for post-paid)	10 sec
158	complaint number for all banglalink prepaid & postpaid customers. customer can launch complaints through this number.	free	n/a
7766	promotional number for all banglalink pre-paid & post-paid customers. all promotional information is available here.	free	n/a
175	contact number for i-top up transaction information (for banglalink retailers only).	free	n/a
365	customer service over phone for banglalink retailers only.	free	n/a
2727	yellow pages (for all banglalink) directory service.	tk. 5.00/ min	10 sec
120	sms & call back service for all banglalink subscribers.	tk. 2.00/ sms	n/a
01911304121	free ivr for all banglalink pre-paid, post-paid and call & control customers. customer can get various services and service related information from this number.	free	10 sec
01911304111	helpline for all banglalink pre-paid, post-paid and call & control customers. customer can talk to a customer care representative.	tk. 0.50/ min (free for post-paid)	10 sec
01912999000	only for postpaid & sme package information and sales request.	tk. 2.00/ min	10 sec
01920000000	customer service over phone for icon customers only.	on-net	as per package
01950111111	for all kinds of international roaming related information, services & complaints.	on-net	as per package
1200	careline for mobile financial services of banglalink subscribers and banglalink retailers.	tk. 1.00/ min (free for retailers)	10 sec
1911304120	only for mobile financial services related information, services & complaints.	tk. 1.00/ min	10 sec
+88 02 8820594	fax for customer service related queries.
info@banglalinkgsm.com	customer service related queries through email.
roaming@banglalinkgsm.com	international roaming related queries through email.
www.icongsm.com.bd	website for icon customers only.
+88 02 9888370-1, 9862325-6	banglalink customers can also contact these phone numbers for customer  services over phone.

note:

• all tariffs mentioned here are 15 % vat applicable
• outgoing barred post-paid customers can call at 121; pre-paid and call & control customers can also call 121 if the connection has sufficient balance